Welcome to the family.
Cotton & Sons Cleaning Supplies Ltd was founded to supply the highest quality cleaning products and equipment to the industry, alongside unparalleled customer service.
Our Mission.
Our mission is to provide not only cleaning supplies, products, equipment and machinery, but to consistently go above and beyond to ensure that our customers are educated about their purchases, have all of the necessary training and always know that they can come to us for the help and support they need to get the most out of their purchases.
We don't rest until we know you have received the best value for money and above all else, the best customer service possible.
We are a family business, which means that each and every one of us is dedicated to getting you the products and equipment you need, and we deliver our services with passion.
Our Team.
Victoria
Customer Services & Accounts
Adam
Warehouse & Logistics
Sean
Sales & Customer Services
Simon
Technical & Machines
Helen
Accounts & Purchasing
Our Story.
Founded in 2012 by Mother and Son, Helen & Sean Cotton, Cotton & Sons cleaning supplies are on a constant mission to bring fresh perspective to the cleaning industry.
Since starting, Cotton & Sons have become a well-established name of integrity in the cleaning industry, providing quality products with the back-up & support from manufacturers worldwide. Our dedication to promoting the importance of correct training and maintenance is paramount to our success, with every single customer knowing that they can trust this family-owned business to guide them towards the highest standards of cleaning.
Growth & Development.
With a strong family history in the cleaning industry, Sean was always destined to either follow the family into specialist cleaning and maintenance services, or into the supply of knowledge and products to help others. As the opportunity emerged, he grasped it with both hands - recognising the need for quality products and specialist knowledge that may have been lacking in the area.
Starting small with just a few trusted customers, the business quickly grew, along with the reputation for first class customer service.
From that the company expanded with strong, steady growth that was both sustainable and stable.
Going into the Covid pandemic in 2019 proved a real turning point for us. With NHS services rightly at the head of the queue for both PPE & sanitising products - supplying the needs of all the other companies desperate for the products to keep their companies open was a massive challenge. Thanks to their strong supplier links, Cotton & Sons quickly became the go to supplier for the likes of councils, other emergency services and local businesses alike.
Coming out of the pandemic was, of course, not the end of the issues. Coming away from Europe provided more challenges. With importing of goods being heavily affected, 2021 was no less challenging. We have always championed local business over national, and national over international, and this helped us to transition quickly. Our grit and determination continued, and we knew we would be able to continue the five-star service our customers have come to expect.
Cotton & Sons became more focused on sourcing the highest quality products created by British Manufacturers, allowing us to continue to deliver on our promises without compromising on our high standards.
In 2021, we were proud to be awarded as the sole distributor in Wales for the new, Numatic 244NX scrubber drier. A unique floorcare machine that would require a “hands-on” approach to demonstrations, training and after service. With cleanliness and hygiene never more important, the new unique machine would be a great statement for British manufacturing in the UK and beyond, which we are proud to be a part of.
After that success, we were again offered exclusivity in Wales for their latest innovation, the Numatic Quick commercial stick vacuum.
In December 2022, the decision was made to make the company a legal entity in it's own right, and since then we have been a limited company - Cotton & Sons Cleaning Supplies Ltd.
In 2023, as part of our efforts to continually improve our green credentials and reduce our carbon footprint, we have started supplying new ranges of paper - not made from wood pulp but from bamboo. We hope this will become commonplace within a few years.
Certificated training is available from our own training facility at our South Wales depot. Customers can have the benefit of private training at our facility or choose to host at their own site.
There are always a range of machines in our showroom so customers can get the feel of the machines before having to commit to the purchase, and we are happy to provide demonstrations on most machines we sell.
After-sales backup is another strong point for Cotton & Sons Cleaning Supplies Ltd, with our own engineers on site to provide complete peace of mind.
From online training videos to 'how to' cleaning guides for the likes of fire restoration or floor stripping and sealing, we are always striving to innovate and give that fresh perspective that underlies our values.
There's so much more to come from Cotton & Sons Cleaning Supplies Ltd - looking forward to a bright future in the cleaning industry, together!