Servicing & Support
♦ Servicing, breakdown & healthchecks
♦ Dedicated sales and technical support
♦ Specialist product training
...from our team of experts, so you know you're always in safe hands.
Servicing, breakdown & healthchecks.
Regular maintenance servicing is always recommended for the best form of aftercare for your machine. At Cotton & Sons we offer maintenance packages to suit all sizes of customers and to keep machines running for longer and keep cleaning at the highest standard possible.
Its our aim to provide you with the best service and so why not use our aftercare servicing to keep you moving smoothly into the future of cleaning?! Regular health checks on machines are a must. Of course, we ain to train you and pass on the knowledge so minor troubleshooting can resolved by yourself but checks by us mean peace of mind for the customer and signs of anything more than minor wear & tear are recognised before anything gets expensive or not worth the repair.
Make sure your machinery isn't left in the cleaning cupboard with our expert troubleshooting and support.
Dedicated sales & technical support.
If you’d like to know more about a machine or have help troubleshooting an issue with your current one, just get in touch!
We are experienced, with first hand knowledge, manufacturers training and a background of servicing so that we can handle your call with ease. We sell quality machines so you have confidence in using them. We can train you on the correct use of these, either in our training area or at your company site.
If you’ve purchased a machine from Cotton & Sons and you need some help, parts or accessories just get in touch using our contact form and a member of our friendly team will be at your service!
Working with our customers every step of the way to get the best out of their cleaning equipment.
Specialist product training.
A key aspect of what we do at Cotton & Sons is providing the necessary training for all of the equipment we sell. Without this expert training, you and your staff won't be able to get the most out of your new machinery, which is why we do things differently.
We're very 'hands on', making sure that you and your staff know all they need to know before handing over the reigns, safe in the knowledge that all users are comfortable using and maintaining their new machinery before the training is complete.
Our brand new members' area will be the home of all training documents, video tutorials, useful documents and more, so that you can access everything you need to know at the click of a button.
Free Site Surveys.
Unsure if you've got the best machinery for the jobs you need to do to keep your cleaning standards at their highest?
We offer site surveys free of charge, which means that we will come to you and let you know the best solutions for your cleaning needs and develop a package that suits you. So you can have everything you need and nothing that you don't!
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