Warranty Machine Repair
We have confidence in every machine we sell, and cover the warranty of every one.
Service Description
If you have an issue with your machine, it is definitely worth checking the help section on this page first - we find most problems are simple for you to fix yourself! If it's something more, no problem. At Cotton and Sons, we can resurrect your machine and get you going again. We have a large stock of spares, from switches and cables to motors and pumps in stock, and most manufacturers we deal with have parts available within a couple of days. Please note. A warranty repair only covers a manufacturing defective part. If the machine has failed due to general wear/tear, or due to misuse or neglect, this will be chargeable repair. For warranty terms and conditions, please look at the warranty section on this site.
Cancellation Policy
Cotton & Sons Cleaning Supplies Ltd commit to undertake service or repairs to your machine with the following conditions: Our labour rate is £50 per hour, our service charge is £120. Sundry items may be charged, including specialised cleaning chemicals, lubrication and consumable parts. Fault diagnosis without repair is charged at £50, and we may return the machine disassembled. All machines are PAT tested where relevant, and faults such as damaged cables will be replaced for safety prior to work commencing.
Contact Details
Horizon Park, Swansea, UK
01792 645 988
sales@cottonandsons.com